Surabhi Sahay, Ph.D.

Surabhi Sahay
Assistant Professor, Corporate Communication
Sutherland, 418
Penn State Abington
0119 Sutherland Building
Abington, PA 19001

Teaching Interests

Surabhi has taught various courses in Organizational Communication, Communication Theory, Team Dynamics, and Research Methods. 

Research Interest

Surabhi Sahay conducts research in topics of organizational change and stakeholder participation. Her research broadly examines consequences and implications of participatory designs for stakeholders during times of organizational change. In her comprehensive approach, Surabhi explores stakeholder perspectives to determine how different designs of participation can impact stakeholders and organizations.

Surabhi has studied organizational change in various contexts such as medical centers, and has conducted research with individuals belonging to different levels in organizations. This has been especially useful in comparing the reactions and attitudes of multiple individuals towards participation and participatory designs. Her scholarship involves a range of methodologies with qualitative, quantitative, and observational studies.

The author has coauthored various book chapters and encyclopedia pieces in organizational change and change communication. Her research has also appeared in The Electronic Journal of Communication, Western Journal of Communication and The Atlantic Journal of Communication. She is an active member of the National Communication Association and International Communication Association.

Academic Recognition and Honors

  • Departmental Graduating Student of the Year Award, Rutgers University, School of Communication and Information, 2017
  • Top Student Panel, NJCA, 2016
  • Top Paper, NCA, Human Communication and Technology division, 2014
  • Top Four Paper, NCA, Organizational Communication division, 2014
  • Fellow, PreDoctoral Leadership Development Institute (PLDI), university-wide selection of 18 fellows, 2012

Journal Articles

Sahay, S., & Dwyer, M. (Accepted). I am not a 'Hero': Nurses' perspectives on COVID-19 Framing. Health Communication.

Sahay, S., Gigliotti, R.A., & Dwyer, M. (Accepted). Role Conflict,Job Crafting, Stress, and Resilience among Nurses during COVID-19. Journal of Contingencies and Crisis Management.

Sahay, S., & Wei, W. (2022). Everything Is Changing, but I Am Not Alone": Nurses' Perceptions of Social Support during COVID-19. Sustainability.14(6), 3262. DOI:

Sahay, S., & Dwyer, M. (2021). Emergent organizing in crisis: US nurses’ sensemaking and job crafting during COVID-19. Management Communication Quarterly. Advance Online Publication. DOI:

Sahay, S. (2021). Organizational listening during organizational change: Perspectives of employees and executives. International Journal of Listening. Advance Online Publication. DOI:

Sahay, S., & Wei, W. (2021). Work-family balance and managing spillover effects for nurses. Health Communication. Advance Online Publication. DOI:

Scott, C., & Sahay, S. (2018). Hide and don't seek: Analyzing strategies for  
concealing organizations and their members. The Atlantic Journal of Communication, 26(3), 131-148. DOI:

Sahay, S., Dwyer, M., Scott, C., Dadlani, P., & McKinley, E. (2017). Organizations in hiding: Appropriateness, effectiveness, and motivations for concealment. The Electronic Journal of Communication, 27(1-2). Published online (E-publication).

Dwyer, M., Sahay, S., Scott, C., Dadlani, P., & McKinley, E. (2017). 
Technologies of concealment: Appropriateness, effectiveness, and motivations for hiding organizational identity. Western Journal of Communication, 82(2), 194-216. DOI:

Book Chapters 

Lewis, L., & Sahay, S. (2019). Change and change management. In J. McDonald, & R. Mitra (Eds.), Movements in organizational communication research. Routledge. (pp. 214-232).

Aakhus, M., Dadlani, P., Gigliotti, R., Goldwaithe, C., Kosterich, A., & Sahay, S. (2016). Communication expertise as organizational practice: competing ideas about communication in the market for solutions. In J. Treem, & P. Leonardi (Eds.), Expertise, communication and organizing. Oxford University Press. (pp. 189-209).

Gigliotti, R., Agnew, B., Goldthwaite, C., Sahay, S., Dwyer, M., & Ruben, B. (2016). Scholar-in-training; Leader-in-training: The Rutgers University preDoctoral leadership development institute. In P. Blessinger, & D. Stockley (Eds.), Emerging Directions in Doctoral Leadership. Emerald Group Publishing Limited. (pp. 39-59).

Encyclopedia Entries

Lewis, L., & Sahay, S. (2018). Strategic organizational change. In R. Heath, & W. Johanssen (Eds.), The international encyclopedia of strategic communication. Wiley-Blackwell. (pp. 127-139).

Lewis, L., & Sahay, S. (2017). Organizational change. In C. Scott, & L. Lewis (Eds.), The international encyclopedia of organizational communication. Wiley-Blackwell. (pp. 221-242).

Ph D, Organizational Communication, Rutgers University

MA, Rutgers University

BA, Broadcasting, telecommunication and mass media, Temple University