Introduction to Business Analysis (16 hours)
September 23, 24, 8:30-5:00
This course is designed to introduce participants to business analysis as a discipline. It will discuss the need for and creation of standards and best practices in business analysis. This course is designed to familiarize participants with the common tasks business analysts (BAs) perform during the life cycle of a project and the common skill sets a business analyst must master to perform these tasks successfully. Emphasis is placed on the tasks a BA performs during the strategy, initiation, planning, execution and closeout phases of IT projects and how those tasks support the entire project team including the project manager and solution designer. This course also identifies how the BA can participate in the strategy of an organization from planning through project scope definition.
Unit One: Business Analysis Core Concepts
Unit Two: What makes a BA?
Unit Three: The BA’s Role in the Project Lifecycle
Unit Four: Enterprise Analysis and the Strategic Role of the BA
Plan, Elicit, and Assess Requirements (16 hours)
October 21, 22, 8:30-5:00
This course is intended to familiarize learners with the importance of strong planning efforts to the successful completion of a project. Planning activities include stakeholder identification, development of a communication plan and a plan to manage changes to requirements. Next, the course reviews the importance of eliciting “good” requirements and the techniques and methods for gathering, documenting, and confirming the requirements. Emphasis is place on the best practices related to each elicitation technique (i.e. brainstorming, interviewing, requirement workshop, etc.) and the strengths and weakness of each approach. Finally, techniques to ensure the solution value is maximized are reviewed. After a solution is implemented, indicators of solution results and improvement opportunities are considered.
Unit One: Planning Business Analysis
Unit Two: Elicitation vs. Collection
Unit Three: Elicitation Techniques
Unit Four: Maximizing Solution Value
Requirements Analysis (16 hours)
November 18, 19, 8:30-5:00
This course is designed to provide the participant with the techniques used to ensure that solutions meet the identified business need and add to the success of the project implementation. Participants will review activities used to prioritize and document requirements through diagrams and models. In addition, techniques to define assumptions and constraints prior to validation and verifiying requirements are reviewed. Various techniques used to document requirements through models and diagrams will be reviewed. Emphasis is placed on the best practices related to each documentation technique (I.e. use case, process flow, matrix, etc.) and the strengths and weaknesses of each approach.
Unit one: Translate the Requirement
Unit Two: Verify and Validate Requirements
Unit Three: Models and Diagrams - Part I
Unit Four: Models and Diagrams - Part II
Requirements Management (8 hours)
December 10, 8:30-5:00
This course is intended to familiarize learners with the importance of requirements management and communication with stakeholders in the success of development projects. This course provides a comprehensive view of the requirements management process, including managing scope, obtaining formal approval, and preparing a requirements package. Managing stakeholders through proper communication efforts is also addressed. This course is designed to facilitate the management of conflicts, issues, and changes to ensure that requirements remain in agreement with the solution scope and stakeholders understand and accept the requirements that have been identified. Communication methods and techniques are discussed for appropriate stakeholder groups.
Unit One: Requirements Management Basics
Unit Two: Requirements Management Best Practices
Unit Three: Communicating the Requirements